Your shop's calls. Handled your way.
An AI receptionist for the calls that slow your shop down. Answer routine questions, book service appointments, and pass the calls that need a person to your team.
Call answering while you finish the job.
Do you do alignments? Are you open Saturday? Your AI receptionist answers using the shop details you provide. Cover calls while you're in the bay or after closing. You decide which calls reach Attendova.
Repair appointments with the details you need.
Get the vehicle, the reason for the visit, and a time on the calendar. Set your shop's availability in Attendova's built-in scheduler. Your team can see the booked work without another round of phone tag.
Service follow-ups before the list gets longer.
Get back to customers about their next oil change or a service you discussed. You choose the contacts, the reason for calling, and the schedule. Review the campaign before it starts.
Frequently asked questions
What happens when a caller needs a person?
Enable call transfers and choose your team's destination number. Attendova can transfer callers who ask for a person or need help beyond the receptionist. Check your transfer instructions before forwarding customer calls.
Do I need shop-management software?
No. Attendova has its own scheduler. You set your working hours and appointment availability, and bookings appear on your Attendova calendar. Google Calendar sync is also available.
Will it know our hours and prices?
You supply your shop information, services, and prices. Keep that information current, and decide which questions your team should handle. A repair that needs an inspection should come back to your service advisor.
What do I set up before forwarding calls?
Add your shop details, choose a voice, set your calendar availability, and configure any call transfers. Review the setup with a few calls before changing your phone forwarding. Creating an account doesn't change where your calls go.