Same shop calls. Less stopping to answer.
The brake-noise call. The tire booking. The customer asking for their service advisor. See how Attendova handles familiar shop calls and where your team steps in.
Independent repair shops
You're in the middle of a brake job and the front desk is helping a pickup. Let the receptionist collect the next caller's vehicle details and book an inspection. Questions about work already in progress can go to your service advisor.
Tire and wheel shops
During the seasonal rush, a simple booking call can turn into a line on hold. Collect the vehicle, whether the customer already has tires, and when they can come in. Leave fitment questions and final recommendations to your team.
Quick-lube shops
Customers want to know when you're open, what you service, and whether they need an appointment. Put your process in the receptionist's instructions. Follow up with customers based on your service records.
Body shops and mobile mechanics
A caller may need an estimate visit, a callback, or help checking your service area. Collect the details and send questions that need a technician to the number you choose.
Frequently asked questions
Are these recordings from real customers?
No. These are written examples to show the flow of a call. For a live demonstration of the voice and your shop's setup, request a walkthrough with our team.
Can it tell a caller what's wrong with their car?
Use the receptionist to collect what the caller is hearing or seeing and arrange an inspection. Diagnosis and repair decisions belong with your technicians.